Customer Service Charter

 At St John the Evangelist CE Primary School we are committed to delivering excellent customer service. Our aim is to deliver customer focused services ensuring all users of our services (parents, pupils, staff etc), receive a consistently high level of customer care irrespective of the service they access or how they access it.

Our Value Statement

  • We will make our goal to exceed the expectations of all our customer groups (visitors, staff, pupils and employees)
  • We will work to anticipate the needs of those we serve by proactively working to meet their needs.
  • We will hold ourselves and each other accountable for our service commitment.
  • Our aim is to provide exceptional quality service to students, parents, and staff through promotion of a positive, welcoming environment that respects all.